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IT Services

Your computer’s health is crucial for avoiding identity theft and for protecting your information. Keeping it updated and taking preventive measures ensures a safe and fast running computer which in turn increases your productivity

760.565.5888

Computer Repair

Is your computer running slow? Are you missing files? Can’t find your pictures? No wonder you are frustrated! Our certified IT Technicians will asset your computer problem and solved in no time so you can go back to productivity!

760.565.5888
Computer repair
Computer Tune Up

Computer Tune-Up

Let us  improve the performance of the computer by removing  temp files, uninstalling computer programs, fixing computer errors, and cleaning up the registry. We understand you need your work to get done fast and well.

760.565.5888

Virus Removal

Computer viruses are programs with the intention of damaging or modifying our computers. Viruses that spread through software usually cause permanent damage to the information. Our experts will install the last version of the best Antivirus and Anti-Malwares in the market to give you peace of mind.

760.565.5888

Networking

If your business uses more than five computer workstations and multiple printers, it is time to install a network. Networks facilitate efficient collaboration between employees, better use of resources, centralized administration and centralized backups.

760.565.5888
  • Software and Network Troubleshooting

Software and Network Troubleshooting

Software and Network troubleshooting can be challenging. New issues can crop up any time a device is added or the network changes, and it can be difficult to determine exactly where the problem is. Fortunately, our IT Technicians are trained to find and solve any problem in a fast and proper way!

760.565.5888

Cloud Services

Today you don’t need a local server to store and protect your business information. There are a number of cloud options that provide adequate security that will protect you from cyber-attacks and hackers. Call us to discuss the best option according to your needs!

760.565.5888
Cloud Services

VoIP Systems

Allow technology to onvert your voice into a digital signal, letting you to make a call directly from a computer, a VoIP phone, or other data-driven devices. Simply put, it’s phone service delivered over the internet. 

760.565.5888

Wifi Services

With the variety that technology offers, having a smart home/business is crucial, which is why it is very important to have an efficient Wi-Fi service that allows you to integrate various devices without compromising their quality.

760.565.5888

Data Cabling

Whether you need to install security cameras, optimize the sound of your home or business, or design your smart home or business, the quality and correct installation of cables makes all the difference when it comes to having everything running optimally. Leave it in the hands of our experts!

760.565.5888

We make it easy for you

IT service management

The objective of IT management is to make sure that the technologies that are essential to your business are secure and high performing. Our team will discuss with you the technological tools that suit you better in order to increase your productivity.

760.565.5888

Start now with your IT Services!

Let us design a specific plan that will take your business to the next level using the best technological tools available within your budget!

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Frequently IT Asked Questions

First check the computer’s power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on. Some plug strips also have a built-in circuit breaker which usually looks like a black or red button near the power switch. Press the button to reset it and see if that solves the problem.

There are many reasons why a computer may just stop working or «freeze». Most of the time there isn’t much we can do about it, it is a fact of life that computer programs have become so complex that occasionally users will experience problems even when performing common tasks. When your computer no longer responds to keyboard commands your best bet is to restart the computer.

Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display, try pressing the power button until it comes on. If your computer monitor was on and you stepped away from the computer and upon returning it was black, it’s likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up. Make sure that the monitor is connected properly to the back of the computer.

You may receive a distorted image when the cable is loose or defective. Disconnect the video cable going from the back of the computer and verify that no pins are bent, burnt or broken. Once verified re-connect the monitor cable. If the refresh rate is not properly set the monitor may have a wavy or an appearance that lines are going down or across the monitor slowly or fast, this may also cause a flickering affect. A distorted image can be caused by magnetic or other types of interference. Verify no speakers, fans or other magnetic devices are close to the monitor.

Verify that the monitor is properly connected in the back of the monitor as well as to the back of the computer. If the monitor appears to be connected properly, verify that a cable is not lose by disconnecting all cables that can be disconnected in the back of the monitor (generally the data cable cannot be disconnected). Next, disconnect the data cable connected to the back of the computer and then reconnect the cable. When connecting the cable in the back of the computer ensure the cable connection is tight. Most Computers will also have screw ends that can be screwed in to hold the connector in place.

Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behavior because the mouse is not clean or is dirty. If you’ve cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise, we suggest replacing the mouse.

The keys on a keyboard are only clipped on, with a knife or other thin object, carefully pop the keys off, this will allow you to clean under the keys as well as cleaning the keys themselves (make sure you remember where they went!).

Still have questions?

If you can’t find an answer to your question in our FAQ, you can contact us shortly.

760.565.5888

OhKio by MB Smart Solutions
Control, protect and manage your home

124 Lakeshore Dr, Rancho Mirage, CA, 92270

760 565 5888

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